Terms of Use

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Swastik Solutions, a proprietary business concern ("Swastik Solutions," "we," "us," or "our"), governing your access to and use of SwastikOne, our website, web application, APIs, connectors, integrations, documentation and related services (collectively, the "Services").

By accessing or using the Services, you confirm that you have read, understood and agree to these Terms and the applicable Privacy Policy and commercial terms. If you do not agree, you must not access or use the Services.

1. Scope of Services

1.1 SwastikOne is a web-based software application intended to facilitate integration and exchange of data between Tally/TallyPrime and web applications and may support other software integrations, APIs, automation, customization and related technology services.

1.2 Features, integrations, users, usage limits and implementation scope may vary according to the applicable quotation, subscription, statement of work or other commercial agreement.

1.3 Tally/TallyPrime and other third-party products remain the property of their respective owners.

2. Eligibility and Account Registration

2.1 You must have legal capacity to enter into a binding agreement. If you use the Services on behalf of a business or legal entity, you represent that you have authority to bind that entity.

2.2 Registration information must be accurate and kept current.

2.3 You are responsible for safeguarding credentials and all activities carried out through your account.

3. License to Use

Subject to these Terms and applicable fees, Swastik Solutions grants a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to access and use the Services for your internal business operations during the applicable service period.

4. Acceptable Use

You shall not: violate applicable laws; access systems without authorization; interfere with service security or performance; introduce malicious code; attempt to bypass authentication or usage restrictions; reverse engineer the Services except where legally permitted; reproduce or redistribute the Services without permission; or use the Services to infringe third-party rights.

5. Tally/TallyPrime and Other Integrations

5.1 SwastikOne may connect to Tally/TallyPrime and other software through available integration mechanisms, APIs, connectors, agents or other technical methods.

5.2 The customer is responsible for maintaining valid licenses, versions, access permissions and configurations required for the third-party system.

5.3 Changes, restrictions, outages, version changes or discontinuation by a third-party provider may affect an integration. Swastik Solutions does not guarantee uninterrupted compatibility with any third-party product.

5.4 The customer remains responsible for reviewing important accounting, inventory, transaction and business data after synchronization or automated processing.

6. User Data and Content

6.1 You retain ownership of data and content you submit or make available through the Services.

6.2 You grant Swastik Solutions the limited right to process such data solely as reasonably necessary to provide, secure, maintain, troubleshoot and improve the Services or as otherwise authorized by you or required by law.

6.3 You represent that you have the rights, permissions and lawful basis necessary to process the data through the Services.

7. Availability, Errors and Service Changes

7.1 We may modify, upgrade, suspend or discontinue features, APIs or parts of the Services where reasonably necessary for maintenance, security, technical development, legal compliance or business reasons.

7.2 Services may experience bugs, downtime, latency, maintenance, network failures, cloud outages, cyber incidents or third-party service interruptions.

7.3 We will use commercially reasonable efforts to diagnose and resolve material service issues, but do not guarantee uninterrupted or error-free operation unless a separate written SLA expressly provides otherwise.

7.4 Customers should maintain appropriate backup and business-continuity arrangements.

8. Usage Limits and Security

We may apply reasonable technical or contractual limits to API calls, data volume, concurrent sessions, storage, users or other resource usage to protect platform stability and security. Attempts to bypass such limits may result in suspension or termination.

9. Third-Party Services

The Services may depend on third-party hosting, APIs, software, payment providers, communication providers or other services. Third-party services are governed by their own terms and policies. Swastik Solutions is not responsible for third-party availability, functionality, security or policy changes.

10. Fees, Billing and Taxes

Fees are payable according to the applicable quotation, invoice, subscription or commercial agreement. The User is responsible for applicable taxes and government charges. Non-payment may result in suspension or termination.

11. Suspension and Termination

Swastik Solutions may suspend or terminate access where necessary due to material breach, non-payment, unlawful use, security risk, misuse, legal requirement or other grounds stated in the applicable commercial agreement.

On termination, the right to use the Services ends. Data export, retention and deletion will be handled according to the applicable agreement, Privacy Policy and legal requirements.

12. Privacy

Use of the Services is subject to the Swastik Solutions Privacy Policy. Where Swastik Solutions processes data on behalf of a business customer, the customer remains responsible for ensuring that its collection and use of such data complies with applicable law and that required permissions have been obtained.

13. Proprietary Rights

All rights in SwastikOne and the Services, including software, source code, object code, architecture, designs, interfaces, documentation, workflows, trademarks and other proprietary materials, belong to Swastik Solutions or its licensors, except for User Data and third-party components.

You may not use the SwastikOne or Swastik Solutions name, logo or branding in public advertising or marketing without prior written permission.

14. Feedback

If you provide suggestions, comments or ideas regarding the Services, Swastik Solutions may use them without restriction or compensation, provided that such use does not disclose your confidential information or User Data.

15. Indemnification

You agree to indemnify and hold harmless Swastik Solutions and its proprietor, employees and authorized representatives against claims, losses, liabilities and reasonable expenses arising from your misuse of the Services, breach of these Terms, unlawful processing or transmission of data, infringement of third-party rights, or violation of applicable law.

16. Disclaimers

The Services are provided on an 'as is' and 'as available' basis to the maximum extent permitted by law. We do not warrant that the Services will be uninterrupted, error-free, continuously available, compatible with every third-party system, or that synchronized data will always be accurate where the source data, configuration or third-party service is inaccurate or unavailable.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Swastik Solutions shall not be liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, goodwill or data.

Subject to applicable law, aggregate liability arising from the Services shall not exceed the amount actually paid by the User to Swastik Solutions for the affected Services during the six (6) months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of India. The parties shall first attempt good-faith resolution of disputes. If arbitration is agreed or required under the applicable commercial agreement, it shall be conducted under the Arbitration and Conciliation Act, 1996, with the seat and venue at Bengaluru, Karnataka, unless otherwise agreed in writing. Subject to applicable law, courts at Bengaluru, Karnataka shall have jurisdiction.

19. Amendments

We may update these Terms from time to time. Material changes may be communicated through the website, application or registered email address. Continued use after the effective date constitutes acceptance to the extent permitted by applicable law.

20. Contact Information

Swastik Solutions

92/3, 3rd Main Rd, Jagruthi Colony, BOB Colony, JP Nagar 7th Phase, J. P. Nagar, Bengaluru, Karnataka 560078, India

Website: https://swastiksolution.in

Email: info@swastikone.com

Phone: +91 99459 47474