End User License Agreement

This End User License Agreement ("Agreement") is a legal agreement between you ("User," "you," or "your") and Swastik Solutions, a proprietary business concern ("Swastik Solutions," "we," "our," or "us"), governing your access to and use of SwastikOne, our web-based software application and related integration services (collectively, the "Services"). SwastikOne is designed, among other things, to integrate and exchange data from Tally/TallyPrime and other supported systems with web applications, and to support software integration and related automation services.

By accessing, installing, subscribing to, or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, you must discontinue use of the Services.

1. License Grant

1.1 Subject to payment of applicable fees and your compliance with this Agreement, Swastik Solutions grants you a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to access and use SwastikOne during the applicable subscription or service period.

1.2 The Services are licensed, not sold. The license is limited to your internal business purposes and the specific features, users, entities, locations, integrations or usage limits stated in your quotation, order, subscription or commercial agreement.

1.3 Any implementation, customization, integration, API configuration, connector, report, workflow or other professional service may be governed by a separate quotation, statement of work or service agreement.

2. Description of Services

2.1 SwastikOne is a web application that may integrate data between Tally/TallyPrime and the SwastikOne application or other supported software, systems, APIs or databases.

2.2 The exact functionality available to a User depends on the subscription, configuration, integrations, third-party services and technical environment applicable to that User.

2.3 Tally/TallyPrime and other third-party products remain the property of their respective owners. Swastik Solutions is not the owner of Tally/TallyPrime and does not transfer any ownership rights in third-party software.

2.4 Integration functionality may depend on APIs, connectors, configurations, versions, network availability and permissions provided by third parties. Changes made by third-party providers may affect functionality.

3. License Restrictions

3.1 Users shall not modify, copy, reverse-engineer, decompile, disassemble, attempt to derive source code from, or create derivative works of SwastikOne, except to the extent expressly permitted by applicable law.

3.2 Users shall not resell, sublicense, rent, lease, distribute, reproduce or commercially exploit SwastikOne except as expressly authorized in writing by Swastik Solutions.

3.3 Users shall not interfere with the security, integrity, availability or performance of the Services or attempt unauthorized access to the Services or connected systems.

3.4 Users shall not use the Services for unlawful, fraudulent, abusive, misleading or unauthorized activities.

3.5 Users shall not use the Services to transmit or process content that is unlawful or infringes the rights of any third party.

4. User Responsibilities and Data

4.1 Users are responsible for the accuracy, legality and integrity of the data submitted to, imported into, synchronized through or otherwise processed by the Services.

4.2 Users are responsible for obtaining all necessary rights, notices, permissions and consents required for Swastik Solutions to process data on the User's behalf.

4.3 Users are responsible for maintaining the confidentiality of account credentials and for all activities carried out through their accounts.

4.4 Users shall maintain appropriate backups of their Tally/TallyPrime data and other business data. Unless expressly agreed in writing, Swastik Solutions is not a substitute for the User's own backup and business-continuity arrangements.

4.5 Where SwastikOne connects to Tally/TallyPrime or another third-party system, the User authorizes Swastik Solutions to perform the agreed data exchange and integration functions.

5. Subscription, Fees and Payment

5.1 Certain Services are provided on a subscription, implementation, project or other commercial basis as specified in the applicable quotation, order, invoice or agreement.

5.2 Fees are payable in accordance with the applicable commercial terms. Taxes, levies and government charges, where applicable, are payable by the User.

5.3 Unless expressly agreed otherwise in writing, fees paid for Services are non-refundable.

5.4 Failure to make timely payment may result in suspension or termination of access.

5.5 Swastik Solutions may revise pricing for future subscription periods by providing reasonable notice to affected customers.

6. User Data and Ownership

6.1 As between the parties, the User retains ownership of its business data and content submitted to or processed through SwastikOne.

6.2 Swastik Solutions does not acquire ownership of User Data merely by providing the Services.

6.3 The User grants Swastik Solutions a limited right to host, access, copy, transmit, transform and process User Data only as reasonably necessary to provide, secure, maintain, troubleshoot and improve the Services, or as otherwise permitted by law or agreed in writing.

6.4 Swastik Solutions may use aggregated or de-identified information that does not identify a User or individual for analytics, service improvement and operational purposes, subject to applicable law.

6.5 Swastik Solutions will not sell User Data as a commercial data product.

7. Confidentiality and Security

7.1 Each party shall use reasonable care to protect confidential information received from the other party and shall use it only for purposes connected with the Services or the parties' business relationship.

7.2 Swastik Solutions will implement reasonable technical and organizational measures appropriate to the nature of the Services and the information processed.

7.3 No internet-based system can be guaranteed to be completely secure. Users acknowledge that security also depends on their own devices, credentials, networks, configurations and third-party systems.

7.4 Each party shall promptly notify the other of known unauthorized access to the other's confidential information where legally and reasonably practicable.

8. Swastik Solutions Warranties

8.1 Swastik Solutions will use commercially reasonable efforts to provide the Services in accordance with their documented functionality and applicable commercial terms.

8.2 Swastik Solutions does not warrant that the Services will be uninterrupted, error-free, completely secure or compatible with every version or configuration of Tally/TallyPrime or third-party software.

8.3 Integration output may depend on source data, configurations, APIs and third-party systems. Users remain responsible for reviewing important business or accounting information before relying on it.

9. User Warranties

9.1 The User represents that it has authority to enter into this Agreement and to provide the data and instructions necessary for the Services.

9.2 The User will not use the Services for unlawful, fraudulent or malicious purposes.

9.3 The User will comply with applicable laws and third-party terms relevant to its use of the Services and connected systems.

10. Indemnification

10.1 The User agrees to indemnify and hold harmless Swastik Solutions, its proprietor, employees and authorized representatives from claims, liabilities, losses and reasonable expenses arising from the User's misuse of the Services, unlawful content or data, violation of this Agreement, infringement of third-party rights, or failure to obtain required permissions or consents.

10.2 This obligation shall survive termination to the extent applicable.

11. Limitation of Liability

11.1 To the maximum extent permitted by applicable law, Swastik Solutions shall not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill, anticipated savings or data arising from use of the Services.

11.2 Swastik Solutions shall not be responsible for failures or losses caused by Tally/TallyPrime, third-party APIs, cloud providers, internet/service providers, customer systems, inaccurate source data, unauthorized credentials or other matters outside Swastik Solutions' reasonable control.

11.3 Subject to applicable law, the aggregate liability of Swastik Solutions arising from the Services shall not exceed the amount actually paid by the User to Swastik Solutions for the affected Services during the six (6) months immediately preceding the event giving rise to the claim.

11.4 Nothing in this Agreement excludes liability that cannot lawfully be excluded or limited.

12. Intellectual Property Rights

12.1 SwastikOne, including its software, source code, object code, architecture, interfaces, workflows, designs, documentation, trademarks, logos and other proprietary materials, is and shall remain the intellectual property of Swastik Solutions or its licensors, except for third-party components and User Data.

12.2 Users shall not use, copy or distribute Swastik Solutions' proprietary materials except as expressly permitted by this Agreement or in writing.

12.3 Unless otherwise agreed in writing, any generic improvements, tools, techniques, connectors, templates or know-how developed by Swastik Solutions in performing Services shall remain the property of Swastik Solutions, while the User retains ownership of its underlying business data.

13. Third-Party Services and Integrations

13.1 The Services may integrate with Tally/TallyPrime, hosting providers, APIs, databases, payment providers, communication services or other third-party products.

13.2 Third-party services are governed by their respective terms and policies. Swastik Solutions does not control third-party services and is not responsible for their availability, changes, errors or discontinuation.

13.3 The User is responsible for maintaining any required third-party licenses, subscriptions, credentials and permissions.

14. Termination

14.1 The User may terminate the Services in accordance with the applicable commercial terms.

14.2 Swastik Solutions may suspend or terminate access for non-payment, material breach, unlawful use, security risk, misuse of the Services, or where continued provision is not commercially or technically feasible, subject to applicable contractual requirements.

14.3 Upon termination, the User's license to access the Services will cease. Data export or retention will be handled in accordance with the applicable agreement and Privacy Policy.

14.4 Provisions concerning intellectual property, confidentiality, indemnification, limitation of liability, dispute resolution and other provisions intended by their nature to survive shall survive termination.

15. Force Majeure

Neither party shall be liable for delay or failure caused by circumstances beyond reasonable control, including natural disasters, war, riots, government action, internet or infrastructure failures, power failures, cyber incidents, strikes, epidemics, or failures of third-party providers.

16. Non-Compliance and Enforcement

16.1 Non-compliance includes violation of applicable law, unauthorized access, security interference, misuse of the Services, infringement of intellectual property rights, or failure to pay applicable fees.

16.2 Swastik Solutions may suspend or terminate access, investigate the issue, take reasonable protective measures and pursue legal remedies where appropriate.

17. Privacy and Data Protection

17.1 Use of the Services is also subject to the Swastik Solutions Privacy Policy, as amended from time to time.

17.2 The parties will handle personal data in accordance with applicable data protection laws and the roles and responsibilities applicable to the particular processing activity.

17.3 Where the Services process personal data on behalf of a User, the User remains responsible for having a lawful basis and required permissions for such processing, unless otherwise agreed in writing.

18. Governing Law and Dispute Resolution

18.1 This Agreement shall be governed by the laws of India.

18.2 The parties shall first attempt to resolve disputes through good-faith discussions.

18.3 If a dispute cannot be resolved amicably, the parties may refer it to arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the seat and venue of arbitration at Bengaluru, Karnataka, unless otherwise agreed in writing.

18.4 Subject to the arbitration clause and applicable law, courts at Bengaluru, Karnataka shall have jurisdiction.

19. Electronic Acceptance

This Agreement may be accepted electronically. Clicking an acceptance button, signing electronically, subscribing to the Services, or continuing to use the Services after being presented with these terms may constitute acceptance to the extent permitted by applicable law.

20. Changes to This Agreement

Swastik Solutions may update this Agreement from time to time. Material changes may be notified through the website, application, registered email address or other reasonable means. Continued use after the effective date of an updated Agreement constitutes acceptance, subject to applicable law.

21. Contact Information

Swastik Solutions

92/3, 3rd Main Rd, Jagruthi Colony, BOB Colony, JP Nagar 7th Phase, J. P. Nagar, Bengaluru, Karnataka 560078, India

Website: https://swastiksolution.in

Email: info@swastikone.com

Phone: +91 99459 47474